Privacy Policy for www.tropecart.com

Effective Date: 07th October, 2024

1. Introduction

Welcome to Tropecart. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: When you create an account, place an order, or interact with our services, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.

• Non-Personal Information: We may collect non-personal information such as your IP address, browser type, device information, and usage data through cookies and similar technologies.

3. How We Use Your Information

Tropecart uses your information for the following purposes:

• To provide and maintain our services.
• To process transactions and manage orders.
• To communicate with you regarding your account, orders, and promotions.
• To personalize your experience on our website.
• To improve our services and website functionality.
• To comply with legal obligations.

4. Vendor Access to Information

As a multivendor platform, Tropecart provides vendors with limited access to certain customer information necessary for fulfilling their orders. Vendors may have access to:

• Customer names and shipping addresses.
• Contact information for order-related communication.
• Order details, including product information and purchase history.

Vendors are required to adhere to strict confidentiality obligations and must not use customer information for any purpose other than fulfilling orders or providing customer service related to their products.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in providing our services, such as payment processors and shipping companies, will have access to your information only to perform their functions.

• Legal Compliance: We may disclose your information if required by law or in response to valid legal requests.

6. Data Security Measures

To protect your information, Tropecart implements various security measures, including:

• Encryption: We use SSL encryption to safeguard your personal data during transmission over the internet.

• Access Controls: We limit access to personal information to authorized personnel and vendors who need to know the information to provide services.

• Regular Security Audits: We conduct regular audits and assessments to evaluate the effectiveness of our security measures.

• Data Breach Protocols: In the unlikely event of a data breach, we have protocols in place to promptly notify affected individuals and regulatory authorities, as required by law.

7. International Data Transfers

As Tropecart operates in Trinidad and Tobago but serves an international audience, your personal information may be transferred to and processed in countries outside your jurisdiction. We will take necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal data.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your personal data.
• The right to withdraw consent where we rely on your consent to process your information.

To exercise any of these rights, please contact us using the contact details provided below.

9. Cookies and Tracking Technologies

Tropecart uses cookies and similar tracking technologies to enhance user experience and analyze website performance. You can control cookie preferences through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes signifies your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Tropecart
Email: newbiz@tropecart.com